Billing

Thank you for choosing St. John’s Medical Center for your health care needs. We are committed to providing the highest quality of care and excellent customer service. A strong financial foundation is necessary to continue our mission of providing a wide variety of services to our community. Receiving payments helps us maintain a viable financial standing.

St. John’s Medical Center is a participating provider with Medicare, Medicaid, HMO’s and other private insurance plans.

At the time of your pre-registration or admission, we will verify coverage and benefits, and obtain authorizations if required.

When you come in to register, it is important that you have on hand your insurance card and a photo ID as well as any other information regarding your admission. In order to have your most current billing information, we ask to copy your insurance card.

Insured Patients

As a courtesy to our patients, St. John’s Medical Center will bill your insurance company in a timely manner and monitor your insurance claim status. You will receive an Explanation of Benefits from your insurance company on how your claim was processed.. After insurance has paid, a 10% discount will be offered to you within the first 21 days of the billing date, if you pay your balance in full.

Payment Options

We accept cash, checks, money orders, cashier’s checks, and the following credit cards: VISA, MasterCard, Discover Card and AMEX. To make a payment, you may visit our office located at the address below, stop at the front desk area in the hospital, visit our website at www.tetonhospital.org and go to "Online Payment" under the "Patient Assistance & Billing" tab, or mail your payment with the top portion of your statement to:

St. John’s Medical Center
Patient Assistance , P.O. Box 428
555 E. Broadway, Suite 112
Jackson, WY 83001

Non-Insured Patients

Patients who do not have insurance will be considered self-paying. They are also entitled to a 10% discount when their balance is paid in full within the first 21 days of the billing date. Financial assistance through St. John’s Medical Center is available for those who qualify and are not eligible for assistance from Government programs.

Patient Assistance

Please contact Patient Assistance and we will work with you to determine a payment plan that is right for you.

307-739-7550
1-800-877-7078

Important Billing Information & Phone Numbers

For St. John's Medical Center Questions:
Patient Assistance Office
307-739-7550

For MRI Billing Questions:
MRI of Jackson Hole
Billing: 307-739-7614
Billing Fax: 307-739-7449

For Radiology Billing Questions:
Jackson Hole Medical Imaging
Billing: 1-800-633-1905
Billing Fax: 1-913-341-5360

For Anesthesiology Billing Questions:
Intermountain Management Services
Billing: 1-800-338-5378

For Pathology Billing Questions:
Western Wyoming Pathology
Billing: Bottom Line Bookkeeping
307-733-2443, Extension #6

With regard to questions concerning your physician’s office billing, please contact their office for more information.