Manage Your Care

What Is Patient Experience?

“Patient experience” is the sum of all interactions shaped by an organization’s culture that influences the patient’s overall perception of the organization. In other words, it’s the all-encompassing indicator of a patient’s satisfaction.

While it is critical to provide the best services possible, it is also essential that attention is paid to the details surrounding personal comfort, privacy, and gratification. When patients are more satisfied, more comfortable, less stressed, and in a healing environment, they recover faster.

Compliments, Concerns or Questions Regarding Patient Care or Patient Safety - If you have concerns or questions regarding patient care and/or patient safety, or would like to provide feedback please contact our patient experience team by either calling 307 739 7479 or emailing