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  Blog  2016  October  From the desk of CEO Paul Beaupre
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From the desk of CEO Paul Beaupre

27-Oct-2016

On behalf of my wife Donna and myself, I want to thank everyone for the friendly welcome and wonderful hospitality during our recent move to Jackson Hole. This is a very special community, one that we are thrilled to now call home.

Even in a small community, a medical center is a complex and dynamic institution. Due to the stability and strength of the board and hospital leadership, I am benefiting from a thorough and rapid orientation to the state and operations of St. John’s Medical Center.

The outstanding facilities aside, what has impressed me most in my short time here are the quality and caring of this medical community. The physicians and providers possess great depth of experience and expertise. And the nurses and technologists, along with the rest of the hospital staff, are highly skilled and compassionate professionals.

This entire team has begun to build a foundation for the future and is already being recognized for quality of care and patient experience by important national agencies such as the Centers for Medicare & Medicaid Services (CMS) and National Research Corporation (NRC).St. John’s recent four-star rating by CMS is a clear sign that the medical center is on the right track. The CMS Overall Hospital Quality Star Rating system reflects comprehensive quality information, synthesizing 64 established quality measures into a unified rating of one to five stars. I commend the hospital leadership, the physicians, and the entire staff for this exceptional accomplishment.

In addition to the highest quality of care, the best hospitals focus on delivering a superior patient experience. I am greatly encouraged to see the recent advances at St John’s, which have resulted in three Dimension Awards (in patient-centered care) from NRC. St. John’s had the highest combined percentages of patient ratings — outscoring 453 other eligible facilities to achieve the awards — in the areas of emotional support, information and education, and involvement of family and friends.

It is my strong feeling that a community is only as healthy as its local hospital. As St. John’s celebrates its 100th anniversary milestone, it is a great honor to help lead this important institution into its next century of service to Jackson Hole and surrounding communities. I look forward to ensuring that St. John’s Medical Center thrives in the years to come.

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